Kb977896 cant install

Note: Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method.

These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk. Upgrade by launching Setup on the media while running Windows You will have the option to: a.

Perform a Full Upgrade , which keeps personal files including drivers , apps, and Windows Settings. This is the default experience and is the one that Installation Assistant uses. Keep Data Only will keep personal files including drivers only, not apps and not Windows Settings. Clean Install will install Windows 11 and keep nothing from the Windows 10 installation. Boot from media to launch Setup.

This path is a clean install and will not retain previous files or settings. Important: You should verify that your device meets minimum system requirements before you choose to boot from media, because it will allow you to install Windows 11 if you have at least TPM 1. Installing Windows 11 on devices that don't meet minimum system requirements.

Windows 11 More Warning: Microsoft recommends against installing Windows 11 on a device that does not meet the Windows 11 minimum system requirements.

Need more help? If Office installation fails, see What to try if you can't install or activate Office for Mac. Click the Launchpad icon in the Dock to display all of your apps.

The What's New window opens automatically when you launch Word. Click Get Started to start activating. If you need help activating Office, see Activate Office for Mac.

If Office activation fails, see What to try if you can't install or activate Office for Mac. How do I pin the Office app icons to the dock? Can I install Office on my iPhone or iPad? Tip: Don't see your issue listed? Try Troubleshoot installing Office for additional issues and their possible solutions.

Before you can install Microsoft or Office you need to associate it with a Microsoft account, or work or school account. If you have an Office for home product and bought Office at a retail store or online store, but don't have a Microsoft account, it's possible you haven't redeemed your product key yet if you got one , or you missed the step for linking your recent purchase with an account.

Do the following to link an account with Office. For an Office for home product, go to office. Your account is successfully associated with Office when you see the page, My Office Account followed by your Microsoft account email address, and a button to install Office. Select the PC or Mac tabs above to help you with the rest of the install process. If the Microsoft account or work or school account isn't working, see I forgot the username or password for the account I use with Office.

After signing in with your work or school account you don't see an option to install the desktop applications on the Microsoft home page, go directly to the Microsoft Software page instead. Select the language and bit-version you want PC users can choose between bit and bit , and then click Install.

See Step 2 and 3 on the PC or Mac tabs above to help you with the rest of the install process. If you still don't see an option to install Office on the Microsoft Software page, it's possible your admin hasn't assigned a license to you.

Find out if you have a license to install Office. If you're a student or teacher and your institution didn't give you a license, find out if you're eligible to Get Microsoft for free. If you're trying to sign in with your work or school account to www.

To install Office, try signing in directly to the Microsoft Software page instead. See Steps 2 and 3 on the PC or Mac tabs above to help you with the rest of the install process. Not all versions of Office include a key, but if yours did, you need to redeem it before you can install Office.

Follow the remaining prompts to finish linking your Microsoft account with this version of Office. No product key or not sure if you need one? See Using product keys with Office.

The steps in this topic assume you have Microsoft or Office and you're ready to install or reinstall it. Don't have the latest version yet? Learn more about the differences between Microsoft and non-subscription versions. Installation help for older versions of Office:. Office , Office , or Office Office for Mac Office For Microsoft subscriptions only: You can install Office on all your devices and be signed in to five at the same time.

To learn more, see How sign in works in Microsoft If you have Microsoft Family, you can also share your Microsoft Family subscription with up to five family members or other people. Each person can install Office on all their devices and be signed in to five at the same time. However, you may transfer Office to another computer that belongs to you if you experience a hardware failure or you buy a new computer.

For more information, see the Microsoft License Terms for your product, or see this blog post, Office now transferable. If you're not sure, see Check if you have local admin rights to install Office. If you bought a stand-alone version of an Office app, for example Visio or Word, in most cases you install this app in the same way you install the Office suite, by signing in to www. The Office apps are available to install on your iPhone and iPad, Android device, or Windows phone and tablet.

See Set up Office apps and email on a mobile device. If Office seems to be taking a very long time to install, this may be caused by problems with your internet connection, firewall, or anti-virus software. For possible solutions, see Office is taking long to install. Office can also take long to install because of a slow internet connection such as a dial-up connection. The action can't be completed because the folder or file in it is open in another program. And the process is 0 when I check if it's doing its job from the Task Manager.

What should I do? I badly need the XP virtualization. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit.